Tel: 01223 839 111
Fax: 01223 839 222

5 Main Store
Copley Hill Business Park
Cambridge Road
Cambridgeshire CB2 4AF

Terms and Conditions of Sale (Internet Sales) for S.M.S Wholesale Co.

General Conditions

All contracts of sale made by SMS Wholesale shall be deemed to incorporate these terms and conditions, which shall prevail over any other document or communication from the Buyer.

All orders are accepted and fulfilled to these conditions of sale unless otherwise agreed by SMS Wholesale co.

Acceptance of delivery of Goods shall be deemed conclusive evidence of the Buyers acceptance of these terms.

All prices are in Pounds Sterling and exclude VAT @ 17.5%

Cash Register Orders and Sales

Local Service:

Prices quoted include initial programming and training, with continued telephone support. Any further visits required by the customer for reprogramming will be chargeable at our standard rate.

All cash registers ordered, will be delivered and installed by our representative at a mutually agreed time, within the geographical area specified. We endeavour to keep all appointments but reserve the right to reschedule due to unforeseen circumstances, including but not limited to trouble on the A14, trouble on the A11, illness, Cambridgeshire's roads in general!

National Service:

Prices quoted include initial programming if required and delivery within Mainland Britain. Delivery will usually be within 1-3 days, for all stock items subject to availability.


SMS Wholesale warrants that Goods sold, if properly installed, maintained, and operated under normal conditions with competent supervision, to be free from any defects in material operation, and workmanship for a period of 12 months from the date of invoice evidencing the sale of Goods to the Customer. Warranty is on site for local customers whose Goods we have installed and programmed. All other Goods developing a fault in the first 12 months must be returned to us at the customer's expense. Our obligations are limited to replacement or repair of the Goods and not for any consequential losses or loss of data.

Notwithstanding any of the above we will have no obligation in the event that the Goods become defective in whole or in part as a result of improper installation, maintenance or repairs not made by SMS Wholesale, unauthorised modifications, or as a result of removal, improper use, or any other misuse or mistreatment of the Goods, including but not limited to damage caused by impact with other objects, dropping, falls, theft, spilled liquids, or immersion in liquids.

Consumables and Sundries

Prices exclude delivery charge. Carriage will be charged at 4.50 plus VAT per consignment.

Delivery will usually be within 1-3 days, within Mainland UK only, for all stock items subject to availability.

All credit/debit card payments will be processed on the date of dispatch.

If for any reason your order cannot be fulfilled you will be notified as soon as practicable and no payment will be processed.

We will advise you by e-mail when goods are dispatched with an expected delivery date, if a product were to become lost or damaged in transit please contact us as soon as possible. We will arrange repair or replacement as soon as possible.

All Goods and Services


Payment is to be made at the time of ordering. All credit/debit card payments will be processed on the date of dispatch.We accept cleared cheques and bankers' drafts, Credit or Debit Card payments, with order.

The following Cards are accepted for payment with no surcharge VISA MASTERCARD MAESTRO

Force Majeure

In the event that SMS Wholesale is prevented from carrying out it's obligations under a contract of sale as a result of any cause beyond it's control such as but not limited to Acts of God, War, Strikes, Lock-outs, Flood and Failure of third parties to deliver Goods, SMS Wholesale shall be relieved of it's obligations and liabilities under such contract for as long as such fulfilment is prevented.

No Waiver

SMS Wholesale's failure to insist upon strict performance of any of these conditions shall not be deemed to be a waiver of it's rights or remedies in respect of any present or future default of the customer in performance or compliance with any of these conditions.


Any contracts shall in all respects be construed and operate as an English contract and in conformity with English Law.

If any part of these terms and conditions that is not fundamental is found to be illegal or unenforceable, such finding will not affect the validity or enforceability of the remainder of these terms and conditions.

Privacy Policy

We will not pass on your details to any third parties for marketing purposes. SMS Wholesale keeps a full customer database to ensure that we cater to your needs effectively. We only disclose necessary information for goods delivery purposes.